
OUR STORY

We are sick of seeing kids fall through the cracks. Our innovative tools enable both funders and service providers to demonstrate outcomes and understand systemic costs almost instantly. We are on a mission to create change.
If you’ve had impactful programs with benefits to clients end prematurely due to financial constraints, we’ve had that experience too. Like us, you might be thinking, "Enough with the temporary fixes."
Our model is grounded in a systemic perspective, using a community-focused approach that blends realist evaluation and social network analysis with our proprietary PLAICT® platform and tailor-made AI technology. We do the complex work to deliver you simple, actionable insights.
We've observed the escalating costs and diminishing public confidence in the health, justice, and child welfare sectors, not to mention the tragic loss of lives. Our offerings not only help you economize by illustrating the impact of your programs in a compelling way but also empower you to narrate the children's stories through your data. We help you tell stories.
Beyond consultancy, we're developing a software platform that leverages machine learning and predictive analytics to perpetually enhance the quality and narrative breadth of data interpretation.
Our expertise is recognized by our advisory role to the Advance Queensland AI Hub and our position as a Founder-in-Residence at the James Cook University Ideas Lab. Additionally, we've secured a preliminary agreement with Griffith University to apply our approach in an extensive, funded research project.
FOUNDER BIOGRAPHY
Shane Boris Pointing PhD has over 20 years of experience in leadership and evaluation. He comes from a foundation of a cultural world view. He holds a research doctorate in realist evaluation and crime prevention. He is currently Founder-in-Residence at the James Cook University Ideas Lab, an Advisor to the Cairns AI Hub, and has solid research links into universities, particularly The Cairns Institute.
Shane co-designed and implemented the evaluation model for the Logan Integrated Care Team and, through committee, wrote the governing MOU. He co-designed and implemented the Cairns and Hinterland Hospital and Health Service’s Youth Health Model, including designing and implementing the evaluation model. , and has worked in networks across the Queensland Police Service and youth justice departments, as well as with a number of key non-government agencies.

He was the acting Chair of the Cairns Homelessness Community Action Plan in the 2010’s, and has been homeless himself (but not in the last fifteen years).
He is an expert in the areas of complexity-consistent evaluation, place-based strategy formulation, cost benefit analysis, and community engagement. With a focus on outcomes, he is a thought leader who combines:
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realist evaluation and synthesis,
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life trajectory analysis, incident costing, and
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analysis of social network structures and processes.
Dr Pointing is a sought-after speaker and lecturer, having presented twice at the World Safety Conference, numerous times at injury prevention and criminology conferences and events (see current projects). He loves delivering training and education. His excellent listening skills have contributed to an impressive record of achievements relevant to what you, dear reader, are trying to achieve through your work (see current projects). His work has helped many organizations achieve their desired goals in a short period of time and secure long-term gains.
He loves developing the potential of future leaders and providing them with the right tools and insights to realize their highest performance. He has established various systemic initiatives and continues to work with his networks to help place-based, human systems unlock their true potential and provide best service for their clients and staff.